Claims

Start a claim

Something’s happened, and you’d like a hand. Tell us a little about it and a broker will take it from here, with what we need next and what to expect.

Before anything else

Please include as much detail as you can, including your client or policy reference. A person from our team will pick it up and come back to you.

Tell us what happened

A few details are enough to get started. Take your time, and tell us in your own words.

If anyone’s in danger or hurt right now, please call 111 first. This form can wait.

Are you insured through Better Insurance?

YesNoNot sure

First name

Last name

Phone

Who is the policy held by?

What kind of claim is it?

Policy reference (if you have it)

Insurer (if you know it)

Roughly when did it happen?

A rough date is fine. We can pin it down later.

What happened?

Tell us what happened, when, and where, in your own words.

Is the damage or loss still happening?

How should we reach you?

Best time to reach you

I declare that the information I’ve given is true and complete to the best of my knowledge, and that I’m authorised to provide it for this policy.

I understand Better Insurance will use these details to look into this claim and may share them with the relevant insurer and others involved in handling it, in line with our privacy policy.