New name. Not new to insurance.

Nick has worked across the whole of insurance: as a broker advising clients on risk and claims, as an underwriter assessing risk, pricing and designing products, and as an executive leading large personal and commercial portfolios for leading insurers.

As a broker, Nick provides advice on Commercial and Personal insurance products and also advises commercial clients on risk management and transfer solutions.

He holds the NZ Certificate in Financial Services (Level 5) and is a member of IBANZ, the Chartered Insurance Institute and ANZIIF.

He has previously sat on industry committees including: Marine - Insurance Council of New Zealand, Discover Boating - NZ Marine, and NZ Committee - YIPS.

As a Director of Better Insurance, Sam brings his extensive governance, commercial leadership, distribution experience, technology insight, and the backing of the wider Better group. His experience across finance, motor, digital, marketing, and customer experience areas helps shape our approach, align with our customer base, including how people actually buy, manage, and think about insurance.

Sam founded the business behind Better Finance, one of New Zealand’s leading finance brokerages and a provider of advice for personal loans and asset finance in New Zealand and Australia.

In addition, Sam's held roles including Head of Innovation at AA Finance, and he has spent his career building businesses that put customers first.

Lauren is a Senior Broker based in Auckland. She advises on commercial and domestic insurance, and her broking career has exposed her to a wide range of New Zealand businesses, from community groups, sole traders and start-ups to established entities, nationwide franchise groups and schemes.

She has wide interests in trades, commercial property, franchise and scheme groups, not-for-profits, and new ventures still working out what their risks look like - one of her favourite things about broking is the variety of client types and industries that she gets to work with. She is at home in the detail of a policy wording and in the commercial reality behind it, and she uses both when working with clients.

Risk education is a particular passion. Lauren believes in the importance of clients understanding their exposures and the choices in front of them, so she spends time on the why as well as the what: what cover responds to, what it does not, and where reducing a risk or a bespoke approach provides an opportunity. A Bachelor of Commerce in Commercial Law helps shape how she reads contracts and liability, and she holds the New Zealand Certificate in Financial Services (Level 5) in general insurance.